Full Job Description

Chandler MacLeod are currently seeking a Part-time Library & Museum Assistant for a Local Government, located within Perth's inner suburbs.

Part-time (26 hours a FORTHNIGHT)

Rosters will be between:
8:00am and 7.30pm Monday to Friday
9:30am and 3.30pm on Saturdays
12:30pm to 4.30pm on Sundays, as negotiated, with an expectation of being available to work reasonable additional hours as required up to full time equivalent.

Position objectives

Assist with the delivery of frontline customer services to ensure they remain effective and meet the needs of users.
Carry out circulation duties, including user registrations, loans, returns and shelving of library and museum materials and undertake research for users of the library and museum service as required.
Attend to public enquiries relating to services and facilities offered and assist in resolving matters raised or refer to the appropriate staff member.
Check on the condition of all stock on an ongoing basis and report on identified issues as necessary.
Process payments received including fines, fees and sales ensuring all payments are recorded accurately
Undertake basic troubleshooting to assist Library and Museum customers.
Assist with opening, closing and securing the Library and Museum, as required.
Assist with basic research and administrative tasks as required.

Skills required Essential

Excellent interpersonal, conflict resolution and negotiation skills with the ability to communicate with a wide range of people and groups, to ensure delivery of a high level of customer service.
Previous relevant experience working within a Library or similar customer service environment.
Sound research and written communication skills.
Proven organizational and administrative skills preferably within a Library or Museum environment.
Good data entry and numeracy skills, with the ability to apply attention to detail and complete tasks with a high level of accuracy.
Sound research and written communication skills.
Proven organizational and administrative skills preferably within a Library or Museum environment.
Good data entry and numeracy skills, with the ability to apply attention to detail and complete tasks with a high level of accuracy.

Desirable

Familiarity with a computerized library management system and POS systems
Possession of or working towards a qualification in Library or Museum Studies.

The successful candidate will need to provide suitable ID (i.e. motor vehicle driver's license) and a present a satisfactory National Police Clearance dated within the last twelve months.

To discuss this role, please call Orla Gillespie on Tel: 08 9217 0589